How we collect, use, and protect your information
BroLab Entertainment ("BroLab," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at brolabentertainment.com and related services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect information you provide directly to us, including:
When you use the Service, we automatically collect certain information, including:
We use the information we collect to:
We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), authentication (Clerk), email delivery (Resend), and data storage (Convex).
Information you include in your public profile, storefront, and listings is visible to other users of the Service. Artists can see Provider storefronts, and Providers can see information about Artists who make purchases.
We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights, property, or safety of BroLab, our users, or others; or enforce our Terms of Service.
If BroLab is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
You can access and download your personal information through your account settings. You may request a copy of your data in a portable format.
You can update your account information at any time through your profile settings. If you need assistance correcting other information, please contact us.
You can request deletion of your account and associated data. Note that we may retain certain information as required by law or for legitimate business purposes (such as transaction records for tax compliance).
You can opt out of promotional communications by following the unsubscribe instructions in those messages. Note that you cannot opt out of transactional communications related to your account or purchases.
If you are in the European Economic Area, you have additional rights under GDPR, including the right to object to processing, restrict processing, and lodge a complaint with a supervisory authority.
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
The Service integrates with third-party services that have their own privacy policies. We encourage you to review their policies:
We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to:
When you delete your account, we will delete or anonymize your personal information within 30 days, except for information we are required to retain by law.
The Service is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure it receives adequate protection, including:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@brolabentertainment.com
Subject Line: Privacy Inquiry
We will respond to your inquiry within 30 days.
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